Thanks for trusting Flowasisc with your email marketing. This Privacy Policy explains what we collect, why we collect it, how we use it, and the choices you have.
Contact: flowasisc@gmail.com
What we collect
Only what we need to run the service well and securely.
Account & Billing
Name (optional), email, hashed password, workspace metadata. Billing status and invoice metadata via Razorpay (we don’t store full card details).
Campaign Data
Subscriber lists, segments, email content, schedules, and performance metrics (opens, clicks, bounces) that you upload or generate.
Contact Forms
Name, email, and message when you ask for help or information.
Device & Cookies
IP, browser/device info, app activity, and cookies (essential for login; analytics with consent). Analytics via Google Analytics.
How we use data
To provide features, improve reliability, and support you.
Provide & Secure
Authentication, sessions, fraud prevention, uptime and diagnostics.
Deliver Features
Campaign creation, sending, reporting, integrations, and support.
Billing & Legal
Subscriptions and invoices via Razorpay; tax, accounting, and compliance.
Legal bases (GDPR)
- Contract — provide the service you sign up for
- Legitimate interests — security, improvement, basic analytics
- Consent — non-essential cookies, certain marketing
- Legal obligation — tax, accounting, fraud
Processor note: For your uploaded subscribers/campaign data, you are the controller; we are the processor.
Sharing & Transfers
- Service providers: Hostinger (hosting), Razorpay (payments), Google (analytics)
- Legal & safety: comply with law, enforce Terms, protect rights
- International transfers with appropriate safeguards (e.g., SCCs)
We do not sell personal information.
Security
TLS in transit, hashed passwords, role-based access, logging, and vendor due diligence. No method is 100% secure—use strong, unique passwords.
Retention
We keep data only as long as needed for the purposes above or as required by law. Delete subscribers or close your account to trigger deletion (subject to legal holds/backups).
Your privacy rights
- GDPR/EU/UK: access, rectification, erasure, restriction, portability, objection, withdraw consent
- CCPA/CPRA: know, delete, correct, opt-out of “sale/sharing” (we don’t sell)
- India: rights under applicable IT/privacy rules
Exercise rights via flowasisc@gmail.com. We may verify your identity before responding.
Children
Not directed to children under 16. If you believe a child provided data, contact us and we’ll act.
Changes
We may update this policy and will post the effective date. For material changes, we’ll notify you by email or in-app where required.
Contact
Email: flowasisc@gmail.com · Operating country: India