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Refunds & Cancellations

Last updated: October 11, 2025

Digital service (no returns)

Flowasisc is delivered online. There are no physical shipments or returns.

Free trial

  • 7-day free trial with no charges during the trial.
  • At trial end, your selected plan (monthly/yearly) starts unless you cancel before expiry.

Cancel anytime

  • Cancel from your account settings at any time.
  • Access remains until the end of the current billing term; renewals stop.

Refunds

As a pay-and-use digital service, fees are generally non-refundable once a term begins. We may refund when required by law or if:

  • Duplicate charges or billing errors caused by us or Razorpay
  • Service not delivered due to a verified fault on our side with no reasonable workaround
  • Fraudulent payment after investigation

Approved refunds are processed via Razorpay to the original method, subject to processor/bank timelines.

Billing help

If you see an issue, email us within 14 days of the charge with the invoice ID, date, and amount: flowasisc@gmail.com

Law & jurisdiction

This policy is governed by applicable laws of India and relevant consumer protections where you reside, to the extent required by law.