Digital service—no physical shipping
Flowasisc provides an online email campaign and marketing software service. We do not sell or ship physical products. Therefore, no courier, postal shipment, tracking number, or physical delivery charge applies to purchases made through Flowasisc.
How your purchase is delivered
After a successful payment is verified, the purchased plan or package is delivered electronically by:
- Activating the applicable features, limits, or campaign allowance in your Flowasisc account.
- Displaying the active purchase in your account dashboard or billing history.
- Sending a payment or purchase confirmation to the email address registered with your account, where available.
Delivery timeline
Most purchases are activated immediately after Flowasisc receives successful payment confirmation from Razorpay. In some cases, activation may take up to 24 hours because of payment verification, bank processing, fraud checks, service maintenance, or a delayed webhook response.
A payment shown as pending, authorised, or under review is not treated as delivered until it has been successfully verified by Flowasisc.
Where the service is delivered
Access is delivered to the Flowasisc account used to complete the purchase. You can use the service through our website from supported locations, subject to applicable law, internet availability, account eligibility, and our Terms & Conditions.
Your responsibility
- Provide an accurate email address and account information.
- Keep your login credentials secure.
- Ensure your device, browser, and internet connection can access the service.
- Check spam or junk folders for purchase-related emails.
Delivery delays or failed activation
If payment is deducted but your plan is not activated, first refresh your dashboard and allow a reasonable processing period. You may also use any available payment reconciliation option in your account.
If access is still unavailable after 24 hours, contact us with your registered email address, payment date, amount, Razorpay payment or order ID, and a screenshot of the payment status.
Fees, taxes, and international payments
The amount, currency, and applicable taxes are shown during checkout. Your card issuer or bank may apply foreign-exchange charges, international transaction fees, or other charges that are not collected or controlled by Flowasisc.
Cancellation and refunds
As Flowasisc is a digitally delivered service, physical returns do not apply. Cancellation and refund eligibility are governed by our Refunds & Cancellations Policy.
Contact us
For delivery or activation assistance, email flowasisc@gmail.com.
Please do not send card numbers, CVV codes, passwords, or other sensitive credentials by email.
Policy updates
We may update this policy to reflect changes to our service, payment processing, or legal requirements. The latest version will be published on this page with the revised effective date.